SMALL PARCEL DELIVERY
These items will be sent to you via first class royal mail. We will notify you by email on dispatch of these goods and you can expect them to arrive with your regular mail a couple of days after this email.
Most of our products once prepared, are dispatched on a next working day courier service via APC. Upon dispatch we will email you to let you know you can expect your goods the following working day and tracking details will follow from APC. APC operate a doorstep delivery service and will drop the goods with you at the entrance of your dwelling.
For bulk orders, or large items we send goods out on a pallet through the TPN network. This is a kerbside delivery service which means the driver is only obliged to offload your order from the vehicle to the roadside that boarders your premises. This service does not include taking inside the premises, set up, assembly, or removal of packaging. For this reason it is advised for these deliveries you organise help being available to move items into your premises.