Items can take up to 5 working days to be prepared for dispatch other than our standard un potted items which can be dispatched within 24 hours. For bespoke items or hedges lead times can vary so please call for an accurate ETA. Once items have been prepared, they can be dispatched via an express service which will reach you the following working day or a standard delivery service which can take up to 5 working days. We will e mail you on the day of dispatch so you know your parcel is on its way to you. Please note all items delivered by courier will be via a curb side delivery service which means the driver is obliged to off load your order from vehicle to the roadside that borders your premises. This service does not include set up or assembly or removal of packaging. For this reason it is advised that if ordering larger items you organise help to move items into your premises.